Feb 23, 2021How Australia Has Missed the Forest for the Trees with the New Media LawsLast Wednesday, in response to the Australian Parliament passing the News Media Bargaining Code, Facebook decided it wanted out. Rather than being subjected to the Australian Government’s new laws, it was going to stop users in Australia posting links to any news. The legislation that led to this was a…Facebook11 min readFacebook11 min read
Jan 25, 2021Australia’s Proposed “Fox News Tax”“Google’s threat to withdraw its search engine from Australia is chilling to anyone who cares about democracy.” So led Peter Lewis in the Guardian last week, in reference to Australia’s News Media Bargaining Code. For those who haven’t been following along, the Australian Government has proposed new legislation that is…Australia10 min readAustralia10 min read
Nov 11, 2020Intel’s Disruption is Now Complete“Look, Clayton, I’m a busy man and I don’t have time to read drivel from academics but someone you told me you had this theory… and I’m wondering if you could come out to present what you’re learning to me and my staff and tell us how it applies to…Intel6 min readIntel6 min read
Published inMarker·Jan 31, 2020Member-onlyA Final Lesson From Clayton Christensen‘Decide what you stand for. And then stand for it all the time.’ — Most know Professor Christensen for his business academic work — in particular, his ground-breaking work on the theory of disruptive innovation. Getting to be his student, and the co-author of How Will You Measure Your Life?, I had the privilege of getting to know another side of him: a deeply…Book Excerpts5 min readBook Excerpts5 min read
Nov 16, 2018Why Did SAP Just Spend $8bn on Qualtrics?The Qualtrics acquisition by SAP represents the third largest sale of any SaaS company in history. One of the largest players in enterprise software just purchased a company in a space — Customer Experience Management (CEM) — that you’ve probably never heard of. But despite you haven’t heard of it…B2B5 min readB2B5 min read
Sep 18, 2018Winning the War versus Winning the PeaceThe New Yorker’s profile on Mark Zuckerberg and Facebook was fascinating reading — if you missed the last few years on Facebook, it’s an excellent place to see it all in one spot. But, for a variety reasons, there was one theme that stood out: Zuckerberg’s apparent obsession with Augustus. …Facebook6 min readFacebook6 min read
Mar 21, 2018What the F*** Was Facebook Thinking?2013 saw one of the world’s most publicized data breaches. A Target employee inadvertently clicked on a phishing email; soon after, the personal details of over a third of all American adults were released into the wild — to be used in ways that were certainly never intended when those…Facebook7 min readFacebook7 min read
Jun 17, 2017Technology has Become WaterThere are these two young fish swimming along, and they happen to meet an older fish swimming the other way, who nods at them and says, “Morning, boys, how’s the water?” …David Foster Wallace8 min readDavid Foster Wallace8 min read
Apr 13, 2017Prioritizing Economics is Crippling the U.S. Economy“It is often assumed that an economy of private enterprise has an automatic bias toward innovation, but this is not so. It has a bias only toward profit.” — Eric Hobsbawm The first time I arrived in the United States as more than a tourist was in September 2008, to…Politics12 min readPolitics12 min read
Feb 27, 2017Founders and MotivationThere’s something about Facebook that I’ve always found troubling. For regular listeners of Exponent, the podcast that Ben Thompson and I do together, this disquiet with Facebook has been a recurring theme — going back almost all the way to the start. That concern raised its head again last week…Politics6 min readPolitics6 min read